Huddle’s CEO & Co-founder on Building a Business That Gives Back
Beyond Traditional Philanthropy: A Modern Take on Corporate Social Responsibility
When you toss yourself into running a startup, it’s easy to become a full‑time superstar ballooning at the edge of a spreadsheet. Your mind is a loop of questions: “How much funding do I need to scale?” “Which team hires will give me the speed I want?” “Where should the next office be located?” The grind can feel a little like a caffeine‑driven hamster wheel.
Yet, once that wheel finally turns, the wheelhouse of a founder’s responsibilities widens. It’s not just about paying the employees and reeling in the clients; it’s also about re‑giving to the community that boosts the business. A good CSR programme must be a win‑win: it should elevate the company’s longevity and actually help society.
Today’s customers don’t just weigh price and performance—they scrutinise “who really cares about the people and planet?” According to the Better Business Journey report by the UK Small Business Consortium, 88% of consumers are more likely to buy from firms that actively champion societal causes.
Huddle’s Hands‑On Approach
- Huddle launched the Huddle Foundation to give non‑profits free access to its cloud collaboration tools.
- Since day one, the programme has donated services valued over $10 million to more than 1,500 charitable organisations worldwide.
- Beyond tech, Huddle turned the tables the previous year: every Huddle employee worldwide got two days of paid volunteering time for local causes.
This isn’t just about handing out gadgets. It’s about swapping time, skill sets, and know‑how for a mission that benefits both the community and a company’s own workforce.
Getting Your CSR Off the Ground
If you’re looking to set up a CSR programme, don’t overwhelm yourself. Start small: focus on a handful of causes that resonate with your team. Let employees lead the charge—they’re the most passionate advocates.
And while the drive is there, clear guidance from policymakers can lift the whole process. Businesses, especially SMEs, lack knowledge about setting up initiatives: what gets started, what the expectations are, and examples of best practice. The solution? Publish step‑by‑step handbooks so companies can actually give back with confidence.
In short, Huddle’s CEO Alastair Mitchell believes that responsible business starts with larger corporate ambitions, but it must be paired with tangible, community‑driven action—and a little humor to keep the team sane.
Read online now: SECURING BRITAIN: RESPONSIBLE BUSINESS – Innovation

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