A group of British Airways cabin crew were mistakenly checked into a sex motel in Milan instead of their intended four-star hotel, in a bizarre accommodation error that left several too exhausted to operate their scheduled flight the next day )and not for the reason you was thinking) *wink, wink*
The incident occurred on Thursday, June 12, after a routine flight into Italy. The crew were expecting to stay at the business-class Mo.om Hotel, a modern four-star property commonly used by international airlines. However, due to what is believed to be a ”booking error” or a very poor joke, they were taken instead to Motel Mo.om, a distinctly different venue catering to, how should I put it?…. ”Adult” clientele.
Located just a short distance away from the intended hotel, Motel Mo.om is a pay-by-the-hour establishment known for its erotic themes, mirrored ceilings, bondage furniture, and other sexually explicit features. Some suites include red lighting, leather restraints, and even human-sized cages, something straight out of a 50 shades novel.
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Crew members, according to multiple UK media outlets, were shocked upon arrival and found themselves in rooms designed for adult entertainment rather than rest and recovery. Reports described a “24-hour orgy atmosphere,” with loud noises, constant foot traffic, and disturbing surroundings that made sleep nearly impossible.
British Airways confirmed that the situation really did occur and acknowledged that the accommodation did not meet company standards.
“A small number of crew were moved to unapproved hotel rooms due to availability issues with our usual provider, without our knowledge. We are urgently investigating to prevent a repeat,” a spokesperson said.
Due to fatigue and lack of adequate rest, the affected staff were declared unfit to operate their return flight the following day. Under civil aviation safety regulations, crew must have minimum rest periods and suitable accommodation. Replacement crew were flown in to ensure services continued as scheduled, and there were no passenger delays reported.
The confusion is believed to have stemmed from the similar names of the two establishments. Both Mo.om Hotel and Motel Mo.om are located in the Lombardy region (For those of you who are wondering where such place can be found), just minutes apart geographically but vastly different in purpose and clientele. Sources suggest the mix-up may have been the result of a third-party booking or a last-minute change due to limited availability.
The airline has since launched an internal review into the process by which accommodations are selected and approved for staff, particularly when alternatives must be arranged at short notice.
While the incident has drawn attention for its salacious details, aviation professionals have emphasised the operational seriousness of any disruption to crew rest and safety protocols. Ensuring adequate rest is a legal and logistical cornerstone of aircrew management, and this mishap has raised questions about how such an error could go unnoticed until after check-in.
British Airways reiterated its commitment to the wellbeing of its staff and said steps were being taken to tighten controls on accommodation bookings going forward.
