Energy Suppliers Get a Green Light to Chase Unpaid Bills… …but With a Twist!
In a move that feels a bit like a courtroom drama, the regulator Ofcom has given energy suppliers the go‑ahead to pursue those overdue bills. However, the decree comes with a strict no‑fury clause: no nasty tactics or relentless hounding.
Why This Matters for You
Many households were gifted a coronavirus‑style payment holiday, and bailiffs have been kept at bay until the end of August. That means you’ve had a bit of breathing room—no knock‑on door visits—while the debt crisis lingered.
What Happens After 24 August?
- Front‑door “Stop‑the‑pay‑now” visits from bailiffs become legal.
- They can then target debts like parking fines, council tax, mortgages, credit cards, and—yes, even those dreaded energy bills.
Ofgem’s Takeaway (Because the Industry Needs It)
Jonathan Brearley, the chief executive at Ofgem, wrote a letter to the energy suppliers that basically says:
“We get it—customers can’t borrow forever, and it’s not a great thing for anyone’s wallet either. We expect you to restart the debt‑management playbook that got paused during the crisis.”
“Look, do not slide in and sniff people out. Any sharp, rude, or aggressive collecting will get you on the enforcement radar. We’re not playing shrug‑and‑go.”
Bottom Line
So while your utility provider can resume chasing unpaid bills, there’s a clear rulebook: stop the rudeness, respect your payment plans, and remember—clear communication is the key. Easier said than done, but it’s the path to keeping everyone on the same page.
