Everflow’s 2023 Break‑Even: Growth, Water, and Wasted‑Up Wins
Picture a UK company that turned the year‑end of 2023 into a money‑making, customer‑gaining, water‑sharing triumph. That’s Everflow, the business‑utility powerhouse that was buzzing on three fronts—revenue, clientele and innovation.
Revenue on the Rise
- £154 million in 2023, a 33 % jump from last year’s £116 million.
- Laughably, that’s the kind of climb that makes shareholders grin wider than a London bus on a sunny day.
Growing The People Machine
- Customer base surged from 79,000 to 94,000—a solid 19 % growth.
- Fans praise Everflow for a “customer‑centric” approach that feels like a warm cup of tea, but for utilities.
Water Wins: 5.5 % Market Share
Everflow carved out a 5.5 % slice of the water market—big enough to not leave a drip but still big job enough to brag about at board meetings.
Leadership Switcheroo
2023 saw a CEO swap: Craig Dallison took the helm, replacing founding co‑owner Josh Gill. Josh keeps on board as the savvy shareholder and board member who ensures the magical transition is a smooth ride—no one’s missing the ship for the long‑term vision.
Waste Management: 361 % Boom!
- With Elliot Harrison‑Holt as Director of Waste Services, the company didn’t just dip into waste—they multiplied.
- From one offering, they expanded to include clinical and confidential waste, catapulting their waste customer base by a whopping 361 %.
Building People & Culture
- Sarah Yorston, People and Culture Director, champions the “hire, grow, value” mantra, keeping talent inside a competitive industry.
- Lucy Armstrong, the new board chair, brings a wealth of experience to rocket Everflow’s growth trajectory—executive power like a Bat‑mobile in the utility world.
New HQ That Sings Sustainability
Everflow moved into a purpose‑built headquarters in Peterlee, Durham—triple the size of their previous office, with electric heating (no gas) and an A‑rated energy efficiency score. The move is designed to boost multi‑utility expansion and makes room for a growing workforce.
Customer Retention Slays The Numbers
Everflow achieved a 97.29 % customer retention rate—a figure so high it’s practically “slaying” the competition with pure service.
CEO’s Take and Roadmap
Craig Dallison says, “Our mission to make utilities simpler remains at the heart of everything we do. We’re focused on delivering the best utility solutions for SMEs and ensuring our continued growth and success.”
He adds: “Everflow’s dedication to innovation, sustainability, and customer satisfaction has propelled it to new heights in 2023. The business is well placed for continued success in the dynamic utilities market.”
Stay in the Loop
Want real‑time updates on this powerhouse? Subscribe now to catch every splash of Everflow’s next big move!
