Virgin Mobile Offers Compensation After Morning Outage
What a rough start for the day—many folks found their phones silent, their texting app frozen, and their data connection going into a deep sleep mode. The culprit? A technical hiccup that hit Virgin Mobile’s network early Tuesday morning.
Apology Straight From the Source
A spokesperson for Virgin Mobile addressed the situation on the evening of Tuesday: “We apologise for the disruption and inconvenience some of our Virgin Mobile customers have experienced today. This was due to a technical issue which we’ve now resolved.”
What’s Next? Compensation
To make amends, Virgin Mobile has announced it will be compensating affected customers for the loss of service. “We will be compensating our customers for the loss of service and will let them know the details shortly,” the spokesperson added.
Key Takeaways
- Service outage occurred Tuesday morning.
- Technical issue resolved by the end of the day.
- Virgin Mobile promises compensation to impacted users.
- Details on compensation will follow soon.
For those who were left on mute in the middle of conversations or just craving that right‑now data, Virgin Mobile is stepping in to patch things up. Keep an eye on your inbox for the next update — hopefully, the lines will be busy again, just in a good way.