Zoom Phone Breaks into New Markets with a Fresh, Simplified Plan
Zoom Video Communications just rolled out its cloud‑based phone service, Zoom Phone, in 25 brand‑new countries and territories. On top of that, it revealed Global Select – a single, smoothed‑out plan meant for companies flying high above the globe.
Where Zoom Phone Has Joined the Party
Local dial‑ins are now available in:
- Argentina
- Brazil
- Bulgaria
- Chile
- Colombia
- Costa Rica
- Croatia
- Czech Republic
- Ecuador
- Estonia
- Finland
- Greece
- Hong Kong SAR
- Hungary
- Lithuania
- Luxembourg
- Mexico
- Norway
- Panama
- Peru
- Poland
- Romania
- Singapore
- Slovakia
- Slovenia
With this expanded reach, Zoom Phone eats up more than 40 countries worldwide, giving businesses the chance to ditch their old-school phone gear and juggle everything on a single video‑first platform.
Global Select: The “One‑Tariff” Dream
Many firms juggle dozens of carrier contracts when they spread across the globe. The new Global Select plan tackles that headache by letting a company buy domestic calling in 40+ countries for one tidy price.
It’s the same trick that lets you keep Cloud Phone’s easy‑to‑set‑up Pro plan at just $8 per user per month when you don’t need individual direct numbers for each employee.
Bringing Your Own Carrier (BYOC) Holds Its Ground
For markets where telephone rules are tight, Zoom Phone still supports Bring Your Own Carrier, offering worldwide connectivity.
Quotes That Speak Volumes
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Elka Popova, VP of Connected Work Research at Frost & Sullivan: “Zoom Phone is changing the game. With an innovative plan model and availability in over 40 countries, it’s a killer choice for global customers.”
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Graeme Geddes, Head of Zoom Phone: “Customers want to untangle telephony spend and fuse it into the cloud. Global Select and our worldwide rollout answer that call.”
In short, Zoom Phone is stepping up to make multi‑country communication smoother and less expensive — all while keeping the user experience as chill as a coffee chat.
What Zoom Phone customers are saying
Zoom Phone Takes the Spotlight in the Business World
Zoom has always been synonymous with video calls, but the latest addition—Zoom Phone—has turned the platform into a one‑stop shop for voice, video, and chat. Businesses from SaaS to insurance are jumping on board, and here’s what they’re saying.
ServiceNow’s VP on the All‑In‑One Groove
Tomer Mekhty, Vice President of Global IT Operations at ServiceNow, gushed over the seamless integration:
- “We’re already long‑time Zoom users; adding Zoom Phone feels like finally hitting that ‘master’ level. It lets us switch from voice to video calls without missing a beat.”
- “Everything—dialing, conferencing, chatting—is in one place. That’s exactly the vibe we love as a team that thrives on collaboration and innovation.”
Cision’s Telephony Head Calls It “Totally Reliable”
Eric Rabuse, Head of Telephony at Cision, shared his experience:
- “Even when the internet’s on its worst, Zoom Phone stays rock solid. Call management? Only a few clicks. No IT circus needed.”
- “Voicemail transcriptions, three‑way calling, a centralized portal—everything we need is there. And Zoom keeps dropping fresh features that literally make our heads spin in a good way.”
- “They’ve turned classic phones into trendsetters, hooking up directly with our meeting platform and CRMs. Talk about upgrading the old school to cool school!”
Farmers Insurance Agency Owner Finds the Perfect Match
Kevin Carda, Owner of a Farmers Agency, gives a nod to the simplicity and quality:
- “I’ve tried a bunch of cloud phone vendors. Most were a headache—poor call quality, clunky interfaces, router drama. Zoom, though, nailed it from day one.”
- “Setup was quick, the support team was lightning fast, and the interface combines voice, video, and chat in one intuitive pane. It’s a win for a small agency that needs efficiency without blowing the budget.”
- “I’m a fan—if you’re hunting for next‑gen communication that’s affordable and nailing the user experience, Zoom’s your go‑to.”
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